FAQ

Weerona Student Accommodation (WSA) has the capacity to house 204 student residents in total across three distinct buildings:

• Building A: Contains 94 beds in total, configured as single occupant rooms and double occupant twin rooms over three levels. Building A also houses the Administration offices, the Commercial Kitchen, the Main Dining facility, Common Rooms, and our covered outdoor deck. (Note: Twin rooms will be offered to applicants identifying as the same gender unless mutual consent is given).

• Buildings B & C: Each building contains single occupancy rooms only, hosting 55 rooms spread across three levels.

WSA provides fully furnished options depending on your chosen room layout:

• Standard Single / Ensuite Rooms: Contain a single bed (standard, long, or king single depending on room size) with a mattress, mattress protector, bed linen, a pillow, a desk, a desk chair, a small set of drawers, a bookshelf, a built-in wardrobe with extensive shelving/drawers, a wastepaper bin, window blinds, carpet, overhead lighting, and a heater.

• Studio Single Rooms: Include all standard single items plus premium additions, including a small lounge, an integrated bookshelf, and a private small fridge.

• Twin Rooms: Feature two of everything listed in the standard single setup, alongside a built-in handwash basin.

You will need to bring your own personal everyday items, including:

• A desk lamp and decorative touches to make your space feel like home.

• A desktop or laptop computer.

• A laundry basket, clothes pegs, and laundry detergent.

• Bath linen (towels, washcloths) and personal toiletries.

• Your own personal cookware and utensils (clearly labelled with your name).

• Note: Standard single and twin residents may bring a small bar fridge only with prior written permission from WSA Management.

No. Rooms are specifically designed for single layouts and cannot accommodate a double bed.

If you require a specialised bed or mattress for verified medical reasons, you must apply to WSA Management with supporting documentation from your healthcare provider. If approved, please note that a storage fee applies for the default WSA furniture, alongside a labour charge for its removal and eventual replacement.

No fangs, fur, feathers, or scales please! Pets are strictly prohibited across the complex, though small goldfish may be considered on application. If family members visit with a pet, the animal must remain outside the buildings and be suitably restrained at all times.

Certified service and support animals are evaluated on a case-by-case basis. You must provide official registration paperwork and medical recommendations from your healthcare provider attesting that the animal is essential to your well-being. Approval is determined with the health and safety of the entire WSA community in mind and is not guaranteed.

Strictly NO. Cooking, smoking, and vaping are completely prohibited inside all individual resident rooms.

• Cooking: For fire safety, appliances like rice cookers, air fryers, electric kettles, toaster ovens, and hot plates must only be used in the Building A Ground Floor Commercial Kitchen. Common kitchenettes in Buildings B & C are limited to microwaves and toasters (no rice cookers or air fryers allowed).

• Smoking/Vaping: WSA is a smoke-free environment. Smoking/vaping is banned in all indoor areas, walkways, balconies, and stairwells. You must use the designated outdoor grassed smoking zones.

Violation Penalty: If you are caught cooking, smoking, or vaping in your room, you will be issued an immediate AUD$100.00 fine and a formal written warning. Continued breaches will result in the immediate termination of your accommodation contract.

To keep our community safe and fair, the following fees apply to account balances for non-compliance:

• Smoking, Vaping, or Cooking in Rooms: AUD$100.00 per offence + written warning.

• Noise Complaints (After 10:00 PM): AUD$100.00 fine if security are called to your room or floor.

• After-Hours Lock-Out: AUD$100.00 fee if security must be called to grant you access to your room outside of business hours.

• Lost Key Card Replacement: AUD$50.00 fee to cover administrative, reprogramming, and physical card costs.

• Damages & Vandalism: Charged at AUD$65.00 per hour per maintenance worker required, plus the total cost of materials used. External emergency trades (e.g., locksmiths, glaziers) are billed directly to the resident at invoice value.

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Yes. A fully equipped laundry room is located on the ground floor of all three buildings, featuring coin-operated washing machines, clothes dryers, and folding tables. Each building hooks directly into an outdoor drying yard with ample clotheslines. Residents must supply their own detergent and pegs. Change for coins is available at WSA Reception during regular office hours.

WSA operates as a secure, fully fenced, gated community. Key card access is required at all three boundary entry gates and all main building doors. Your electronic key card grants access to common perimeter gates and your assigned room only.

• Propping gates or entry doors open is strictly prohibited.

• CCTV & Patrols: Carparks and communal perimeters are well-lit and monitored continuously via CCTV. Professional security guards conduct active night patrols every evening at 10:00 PM and 2:00 AM.

• Key Security: Lost or damaged key cards must be reported to administration immediately. A replacement fee of AUD$100.00 applies if security assist you with an after-hours lockout, and a AUD$50.00 fee applies for a replacement card.

Day visitors are welcome, but no overnight guests are permitted without prior written approval from WSA Management.

To host a guest overnight, you must complete a registration application at WSA Reception and submit a copy of your guest’s valid ID. Approved stays are strictly capped at a maximum of two nights. Allowing an un-registered non-resident access to the secure compound bypassing this system constitutes a severe security breach and will result in the immediate termination of your contract.

• Life-Threatening Emergencies: Immediately call 000 for Police, Ambulance, or Fire & Rescue services.

• Fire Alarms: All building alarms automatically dispatch Fire & Rescue NSW. If an alarm sounds, you are legally required to evacuate to the designated assembly points immediately, regardless of the time of day.

  • Note: If a fire alarm is triggered falsely or maliciously, Fire & Rescue NSW levies a false-alarm fee of approximately AUD$2,000.00. This charge will be billed directly to the responsible resident or split across the entire floor if no individual comes forward.

• Mental Health Support: If you are struggling, anxious, or in crisis, confidential help is available 24/7:

  • Wisdom Wellbeing Helpline: 1800 719 887

  • UOW Mental Health Crisis Line: 1300 036 149 (or Text 0488 884 164)

  • Lifeline Australia: 13 11 14

Catering is not included in your room package. WSA features a fully equipped, commercial-sized communal kitchen in Building A available for all residents to cook their own meals. It features 10 ovens/cooktops, 4 large commercial refrigerators, 2 commercial freezers, 4 microwaves, and instant boiling water outlets.

All personal food items stored in communal fridges or shelves must be labelled clearly using room-number stickers provided by WSA Reception. Residents are collectively responsible for cleaning up benches, cooktops, and sinks immediately after cooking.

The gym is owned and operated by the Beaton Park Leisure Centre along with the basketball court and swimming pool. You can refer to their website here for more info

The tennis courts are owned and operated by the City of Wollongong Tennis Club. You can refer to their website here for more info

Yes! The Communal Area/Dining Room has a Smart TV.

Yes. There is a bus stop within walking distance from the residents area where you can take advantage of the free, regular bus service to both the City centre, the University Campus and Innovation Campus.